FAQS

No, we do not offer long-term or monthly camping. The limit for RV camping is 28 days. The limit for tent camping is 7 days.

There is a maximum of 3 pets for RV campers and a maximum of 1 pet for tent campers. For all rental cabins and the rental RV, you are allowed to bring either 2 small dogs or 1 large dog. Bell tents are not pet friendly. There is a pet fee of $25 per pet.

We allow all sorts of pets! As long as they are not aggressive and they can sleep in your tent/RV, then you can bring them. We’ve had cats, rabbits, hedgehogs, lizards, snakes, and even a mini pig. If you do bring an unusual pet, we’d love to meet it!

We do not. We are surrounded by the Little Pigeon River and there are several areas around the campground that are well over 8 feet deep and perfect for swimming.

We are not. We are across the road from the Greenbrier section of the park and about 7 miles from the main entrance to the park.

Main entrance to the park/Sugarlands Visitor Center: 7 miles

Downtown Gatlinburg: 6 miles

Dollywood: 12 miles or about 30 minutes if light traffic

The nearest grocery store: 4 miles – Food City

From April through October, the Gatlinburg Trolley stops at our campground 4 times a day at: 11am, 2pm, 5pm, and 7pm. The trolley is FREE! It takes you to downtown Gatlinburg and from there, there are several different trolley lines that take you throughout the city. If you want to board the trolley at an earlier time or during the months it doesn’t stop at the campground, there is a trolley stop with free parking about 4 miles from the campground. It is located across the road from Food City and between the post office and the police department. For more trolley information, visit: https://www.gatlinburg.com/trolley/

Within Tennessee, everyone is encouraged to use local or certified, heat-treated firewood. However, you can bring your own firewood if you are traveling from within TN or from one of the counties that borders the state of TN. Otherwise, it is illegal to transport firewood across state lines. Please help protect our forests and National Park by following these regulations! To learn more, visit: https://www.dontmovefirewood.org/map/tennessee/

Yes! If you plan to have mail or packages delivered, please let the staff know and we will call you when it arrives. Because our campground borders two roads, please use the following address: 5406 Pittman Center Road, Sevierville, TN 37876

We do not. We sell or exchange 20 LB tanks. The closest place that refills propane is ACE Hardware and it’s about 5 miles from the campground on the way to Gatlinburg. Do keep in mind that ACE has a very small parking lot, so you will need to take your propane tanks there without your RV.

We do not allow early check-ins. Check-in time for RV and tent sites is 1pm. Check-in time for all rentals is 3pm.

Occasionally, late check-out is possible. This is entirely dependent upon availability and time of year and is at the discretion of management. You cannot request a late check out ahead of time. Please inquire at the office on the day of departure to see if late check-out is possible.

Yes. There is no charge for visitors, but please have them stop by the office to get a car tag and for instructions on where to park. Vehicles without a car tag are subject to towing at the owners’ expense.

For guests who have not arrived by the time the office closes, we will automatically leave your late check-in packet on the table in front of the check-in window at the office. Office hours vary throughout the season; please do not rely on Google or Facebook for accurate office hours. Quiet time starts at 10pm, so please try to arrive prior to that time to allow for set-up without disturbing your neighbors. If you arrive after quiet hours, please do a very minimal set-up until the following morning. TENT CAMPERS: No arrivals after 10pm. Please plan to arrive and be set up by 10pm.

Quiet hours are from 10pm to 7am. You don’t have to go inside, but all music, TV noise, talking, etc. must be kept to a minimum. Please be considerate of your neighbors. Quiet hours are enforced by staff and security personnel. If they must speak with you more than once about any disturbance, you may be asked to leave immediately without a refund. Security personnel can be found in the game room between 10pm and 2am.

Yes. Check with the office staff if you have lost anything.

Yes! We are happy to print any documents for you. Just stop by the office and let us know.

ATVs, gas-powered mini-bikes, or anything similar are not allowed to be driven at the campground. We do allow UTVs, but they are not allowed to be driven in the manner of a golf cart around the campground, such as cruising, shuttling, or bath house trips. The county does allow them to be driven on all roads if they are street legal.

Yes, personal golf carts (gas or electric) are allowed. There is no fee, but you must register your golf cart at check-in and show proof of proper liability insurance.

Yes, guests may fish around the campground. You will need a TN fishing license and an all-species license, also known as a trout stamp. Please do not walk through occupied sites to access the river. Children ages 12 and under do not need a license.

Thankfully, not often. Rarely do we have any issues with bears being a nuisance around the campground, mostly due in part to the staff keeping the dumpsters bear proof and our guests doing their part in keeping food and garbage out of their reach. To help keep bears (and other garbage loving critters) wild and away from your campsite, please observe the following:

• Do not leave garbage outside at night. Dispose of all garbage every evening in the dumpsters and re-chain the lids.
• Do not leave food unattended at your site. Store all food and drinks inside your RV. If you are tent camping, the best place is to store it in your car.
• If you have any food or garbage inside your car, be sure to LOCK your doors. Bears have learned to open car doors. We hear numerous stories every year of bears entering cars, getting trapped when the door closes, and destroying the interior.

Almost. We close for about 6 weeks between January and February. We usually close down a few days after New Years and reopen the second week of February.

These cabins have a fully stocked kitchen. We provide toilet paper, paper towels, trash bags, dish soap, a sponge, and dishwasher tablets. We do not provide any linens. You will need to bring your own bedding such as sheets, blankets, and pillows. You will also need your own toiletries, bath towels, and kitchen linens (e.g., towels, wash clothes, and kitchen hand towels).

For a full list of the items stocked in the kitchen, click here and scroll to the bottom.

No. You will need to bring your own linens if you’re staying in one of our rentals. The Luna Bear Tent is the only lodging accommodation that includes bedding.